Frequently Asked Questions

This is the right place to ask!

Most frequent questions

CONTACT
Phone: +1 407 946 2600
Email: info@headwaymoving.com

When should I schedule my move?

Please schedule your move in advance as early as possible. On the other hand we offer same day service.

How long does it take to move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, parking situation and the flights of stairs or elevators involved.

Can I pack my clothes in a chest or dresser drawers?

Lightweight clothing – sweaters, shirts, blouses, and lingerie – may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.

Can I pack my china, glass and crystal?

Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack.

Be sure to select a sturdy container with a lid. Place a two- or three-inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective, “padded nest.” Pack the heaviest items on the bottom and the lighter ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton “Fragile,” and list the contents on the outside. Be sure to seal the carton with tape.

What items do I have to provide in case of loading service only?
  1. Big enough truck
  2. Moving blankets (furniture pads) Pads can be rented at the truck rental agency. Minimum 7 pads/room including dining room, living room.
  3. Ratchet straps (minimum 12 feet long) and/or tie-down ropes (preferably 3/16″ thick)
Bad weather?

The move will continue during bad weather. If the Movers decide the weather is too bad to continue and stop temporarily, you will not be charged for down time. If you decide the weather is too bad and ask them to temporarily stop the move, you will be charged the hourly rate.

Tips for movers?

We only mention it because so many people ask. Yes, our Movers can accept tips, but, of course, only if you desire to tip and feel they deserve it! Customery $5-$10/hour/person or 10-25% of the total bill for the whole crew.

Working Hours

Monday - Saturday: 8am - 8pm Sunday: Closed

Address

2507 Investor Row
Suite 150
Orlando, FL 32837

Coverage area

We provide service for our Customers in the entire state of Florida. Our primary service areas are as follows:
Orlando
Altamonte Springs
Apopka
Longwood
Lake Mary
Heathrow
Sanford
Mount Dora
Windermere
Winter Park
Oviedo
Ocoee
Kissimmee
Deltona
Debary
Orange City
Deland

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